ID #1006

How can I find the status of my help request?

There are two methods of obtaining an update:

  1. You may contact the Help Desk at (317) 788-6145 or visit the Help Desk in KML 130 to request an update on your help request.Please have your ticket number for the best service.
  2. You may check the status yourself by visiting https://help.uindy.edu/helpdesk/WebObjects/Helpdesk.woa.All of your open tickets will be shown. Tickets are updated by technicians working on the issue and are generally for internal use.Users will be e-mailed directly if more information is needed.

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